Training and online user guide for the PMHC MDS
The PMHC MDS offers various options for users to learn how to navigate and use the PMHC MDS.
Online User Guide
The Online User Guide is regularly updated to reflect each update release and outlines step by step instructions for each role within the PMHC MDS.
Online group training
Online training sessions are designed to help organisations make the most of the PMHC MDS! Our sessions are hosted by the PMHC Helpdesk and are available between 10am - 6pm Melbourne time, Monday through Thursday.
To ensure you receive the most relevant information, our training is tailored to specific user roles within the PMHC MDS. Below is a summary of the training we currently offer and who it’s for:
| Training Session | Who is it for? | Training Duration |
|---|---|---|
| PHN Overview | PHN users with various roles at the PHN and associated Provider Organisations | 75 minutes |
| User Management | Users with the User Management role, who are responsible for managing user accounts for their organisation | 30 minutes |
| Upload | Users with the Upload role, who upload data to their associated organisation | 30 minutes |
| Data Entry - Intake | Users with the Data Entry role, who enter client intake data for their associated organisation | 30 minutes |
| Data Entry - Treatment | Users with the Data Entry role, who enter client treatment data and practitioner information for their associated organisation | 60 minutes |
| Data Entry - Intake & Treatment | Users with the Data Entry role, who enter client intake and treatment data and practitioner information for their associated organisation | 90 minutes |
| Data Entry - Universal Aftercare (Previously known as The Way Back) | Users with the Data Entry role, who enter client Universal Aftercare data and practitioner information for their associated organisation | 90 minutes |
Not sure which role you have?
You will be able to identify the roles you have been granted by the tabs you have access to when logged in. You can find more information about user roles at: https://docs.pmhc-mds.com/user-documentation/users.html#users-roles.
Please note: You are welcome to attend our training sessions even if you don’t yet have an active login to the PMHC MDS. However, we highly recommend organising your access prior to the training session. This will enable you to understand which training module is relevant, as well as having the ability to log in and begin using the PMHC MDS immediately after the session concludes. (For more information on obtaining a login, please refer to the PMHC MDS FAQs at: https://docs.pmhc-mds.com/faqs/system/access.html)
Are there other training topics?
Can’t find the training you are after? Please reach out to us and we’ll do our best to develop customised training to accommodate your needs where possible.
How is training hosted?
Our online training sessions are conducted via Microsoft Teams and are available by request. Each session can include staff from a single organisation or a combination of users from various organisations across Australia.
How to Book Your Session?
To book in for an online training session, please email the PMHC Helpdesk at support@pmhc-mds.com. In your email, please specify your preferred training session type and suggest some preferred dates/times. We will then send attendees a Microsoft Teams link via a calendar invitation.
Video Training library
The following video training modules are available:
Feedback
We are continually trying to improve the user experience and greatly appreciate your questions, feedback and suggestions. Please don’t hesitate to contact us on support@pmhc-mds.com.
PMHC MDS Helpdesk open hours are from 10am - 6pm AEST/AEDT.